Looking for Outdoor Gear at Cross Creek Outdoor Supplies LLC?

Gun & Shooting
21

Honestly, it was just one time for me, but it did make me wonder about their usual response times. Maybe they were just having a busy day.

22

I’ve always found the staff there very helpful. They seem knowledgeable about their products and are passionate about outdoors!

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23

I had a funny moment when I mistakenly asked for a kayaking tent! The staff laughed but politely redirected me to actual kayaking gear. They were really friendly about it.

1 Like
24

Haha, @chavezmorgan! That sounds like a fun experience. I appreciate when staff can keep things light while helping customers. Makes shopping enjoyable!

25

Does anyone know if they do price matching? I’ve seen some gear cheaper elsewhere and want to know if it’s worth asking them.

26

Good question, @kellerjames! I didn’t see anything about price matching when I was there, but it might vary depending on the product.

27

I’ll echo @monica47 on the staff! They helped me pick out an ideal sleeping bag for my camping trip, and their recommendations were spot on!

28

You guys are making me want to shop there again! Sounds like a solid place for outdoor gear and support. I’ll give it a try soon.

29

In my experience, the customer service at Cross Creek is hit or miss, so don’t have too high of expectations. Hopefully, I just had an off day!

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30

That’s fair, @wardelizabeth. But isn’t that true for most places? Overall, I think they are doing a good job!

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31

I’ve ordered twice from Cross Creek and had good experiences both times. Shipping was quick, usually around 3-5 days.

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32

That’s great to hear! I wonder if they offer expedited shipping options. Anyone know?

33

I did select expedited shipping once, and it was worth it! My order arrived in about 2 days. Just make sure to check the costs—they can add up.

34

Wow, 2 days is impressive! Did you notice any difference in shipping costs?

35

Yes, the expedited shipping was about $10 more. But if you’re in a hurry, it’s a nice option to have!

36

I haven’t ordered from them yet, but I’ve heard their customer service is quite helpful. Anyone had any issues with delivery?

37

I experienced a delay once due to bad weather, but they communicated well about it. No complaints on my end!

4 Likes
38

It’s good to know they keep you updated. Communication is key!

39

All this talk about shipping makes me think—do they have any special offers for free shipping on larger orders?

40

Yes, they do! Orders over $75 qualify for free shipping. Just check the website for details.