I think it depends on what you need. For general outdoor use, they’re great, but for specialized tasks, you might want to consider other brands.
It’s interesting how opinions vary! I find that humor sometimes helps in such debates. Can we at least agree that a knife lover can never have too many knives?
I’ve had a pretty good experience with New York Knife Co.'s customer service. When I had a question about warranty policies, they responded within 24 hours and were very helpful.
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That’s great to hear! I’ve been considering purchasing one of their knives, but I wanted to make sure their support is reliable. What warranty do they offer?
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I had a different experience. I emailed them with an inquiry and it took over a week to get a reply. It made me hesitant to buy from them.
That’s frustrating! I wonder if it was just a busy period for them. I’ve read mixed reviews about their response times.
I’ve been using my New York Knife Co. knife for years, and I once had a minor issue. They replaced it under warranty without any fuss. I found their customer support to be top-notch!
That’s really encouraging! It’s nice to hear when companies stand by their products. How easy was the process?
As for me, I had a simple question about their knife specifications, and they got back to me within two days. I think it varies by the inquiry type.
That’s interesting! It makes me curious about how specific questions are handled. Anyone had an experience with a more complicated issue?
I agree, it’s hit or miss! I once called them and it felt like I was talking to a robot. Not the friendliest atmosphere, honestly.
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Wow! That’s surprising, considering how passionate they are about their products. Did you escalate the issue or just let it go?
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